Shipping

We typically use USPS to ship our packages both domestically and internationally. We are not responsible for lost or stolen packages.

You will receive a tracking number through email shortly after your order has been shipped. This will allow us and you to keep an eye on your shipment and make sure it is getting to the correct destination.

Having trouble with finding your order? Contact your local post office, they usually know where it is or what has happened and when you will receive it! 

 

 
INTERNATIONAL ORDERS

 

We ship worldwide. We currently charge a flat-rate shipping charge of $38.50 USD for all international Tyke Toter orders. Accessory orders are calculated at checkout before you pay.

 

When you order merchandise from another country, you are required to pay customs to bring that item into the country, it is your country’s sales tax. International orders may be subject to other duties and/or taxes; they are the responsibility of the customer upon delivery. If you refuse to pay them upon delivery, your package will be returned to us. Upon receipt, we will refund your product (minus actual shipping fees and a $10 re-stock fee- keep in mind it costs us about $60 USD for shipping).

 

We cannot declare your item as a gift or for less than it is worth; it is illegal and a federal offense in the United States.   

 

For more information, we strongly advise you to check with your country's Customs about its import policies or visit the link below to calculate the fees for which you may become responsible. Once your shipment has arrived in your country, it is turned over to your local government postal service and contacting them directly may be necessary.

IMPORT DUTY/FEE calculator

 

 

 

We typically handle all orders within 24 hours. If the item is not in stock, you will be informed on the product page.

 

A tracking number will follow by email soon after you have placed your order. Overseas shipments will be sent via USPS or DHL and can be tracked at USPS.com or DHL.com, respectively.

Tyke Toter tries to respect the delivery date shown. However, we are not responsible for orders delayed by Customs and Taxes/Import Fees. While customs does, on occasion, delay delivery for up to several weeks, we have never had an item get lost, so please be patient. We unfortunately have no control over the parcel once it reaches your country.

All warrantied replacement parts sent internationally will be charged for shipping.

 

Expected International delivery dates:

Priority: between 6-10 days estimated. (It will arrive at your country's customs by this time)

Express: 3-5 days guaranteed. (It will arrive at your country's customs by this time)

 

 

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