We stand behind our product. If your Tyke Toter fails because of a defect in material quality or in the quality of the workmanship, we will repair or replace the defective parts.
This warranty does not cover normal wear and tear or any damage, failure, or loss that is caused by improper assembly, maintenance, adjustment, storage, or use of the Tyke Toter.
This Warranty extends only to the original consumer and is non-transferable. This Warranty will be void if the Tyke Toter is ever used in a manner other than for recreation or transportation, modified in any way, rented, sold or used in a manner contrary to the instructions and warnings.
For warranty inquiries, please contact us at email@example.com or use the contact us tab on this website. We will be happy to assist you!
Please include the following information:
1) Order number/name on the order/approximate purchase date
2) Photos of the damage
3) Parts that need to be replaced.
Some repairs can be easily made by the customer. We will assess the damage and send parts and instructions on how to fix it, or request you send the product to us for repair. Please answer any follow-up questions as best you can. There is no charge for warranty parts, repair or replacement if it is determined that your Tyke Toter is covered under warranty. However, shipping charges are your responsibility.
Safety information: Safety First